Shipping policy

At Titxi, we are committed to clear and transparent shipping information 
so you always know what to expect.

Order Processing Time
Orders are processed within 1–3 business days after payment is confirmed. 
Once processed, your order is prepared and handed to our shipping partners 
within 24–48 hours.
Processing times may be extended during holidays or high-demand periods.
Where We Ship From
Panpada works with fulfillment partners in the United States and overseas 
warehouses (including Asia-Pacific). Depending on the product and stock 
availability, your order may ship from a US warehouse or an international 
fulfillment center.

Estimated Delivery Schedule
 Shipping Origin     Estimated Delivery 
US Warehouse     5–10 business days 
International Warehouse    10-20 business days 
Total delivery time includes processing (1–3 days) + transit time.
These are estimates and may vary due to carrier delays, customs, or 
regional factors outside our control.

Shipping Costs
Standard shipping: $5.99 per order (or local currency equivalent).
Free shipping promotions may apply on select products or during special events.
The exact cost is displayed at checkout before you complete your purchase.
Shipping Carriers
We work with reliable carriers including USPS, UPS, FedEx, DHL, YunExpress, 
and Yanwen depending on your location and the fulfillment source.

Order Tracking
A tracking number will be emailed to you once your order ships. Please allow 
2–5 business days for tracking information to update after dispatch, 
especially for international shipments.

Important Notes
Please ensure your shipping address is accurate at checkout. We are not 
  responsible for delivery failures due to incorrect address information.
We do not ship to multiple addresses within a single order.
Delivery to military bases (APO/FPO) or P.O. boxes may not be available 
  for all products.
If your package is lost or significantly delayed, contact us at 
  support@titxi.com and we will work with the carrier to resolve the issue.
Customer Support
Should you have any inquiries regarding your shipment, tracking, or delivery, please don't hesitate to reach out to our team.

Email: support@titxi.com
Business Hour: 8:30AM – 5:30PM Mon – Fri (UTC-8)

We respond to all inquiries as quickly as possible, typically within 1 business day.